Privacy Policy

Overview

This Privacy Policy describes how we collect, use, protect, and share your information when you use our AI-powered platform. Our goal is to help you transform data into strategic opportunities while respecting your privacy.

1. Information We Collect

• Personal Information: Name, email address, and contact details you provide when registering or contacting us.
• Usage Data: Details about your interactions with our platform, such as queries, preferences, and usage patterns.
• Uploaded Data: Files, documents, or data you upload for analysis.
• Technical Data: Device information, IP address, browser type, and operating system.

2. How We Use Your Information

• To provide, operate, and maintain our platform and services.
• To process and analyze your data for market intelligence and strategic insights.
• To improve and personalize your experience.
• To communicate updates, features, and support information.
• To ensure security and prevent misuse.
• To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

• Service providers who help operate our platform (bound by confidentiality agreements).
• Legal authorities, if required by law or to protect our rights.
• In the event of a merger, acquisition, or asset sale (you will be notified if your data is transferred).

4. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your information only as long as necessary to provide our services and meet legal requirements. You may request deletion of your uploaded data at any time.

6. Your Rights

• Access, correct, or delete your personal information.
• Restrict or object to certain uses of your data.

To exercise your rights, contact us at admin@d-eye.com.co.

7. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing information.

8. Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at admin@d-eye.com.co.